1X NEO: price, release date, and what it can actually do
Where it stands
As of Oct 22, 2026: you can reserve one, but we found no verified delivery to a customer yet.
NEO is the first home humanoid with a public US price. That makes it the robot people ask about most: what it costs, when it arrives, and whether it really does the chores in the video. Here is what the sources say, and where they disagree.
How much does 1X NEO cost?
There are two ways to get one. Early Access costs $20,000 to own and comes with a three-year warranty and priority delivery. The standard plan costs $499 a month; at the end of the term you extend it or return the robot.
Both start with a $200 deposit. One report says the monthly plan has a six-month minimum commitment.
Sources: [1] The Robot Report, [2] BotInfo, [3] The Robotic Life
Has anyone actually received a NEO yet?
Not that we can confirm. 1X's order page says "US Deliveries start 2026." When BotInfo checked that page on Oct 5, 2026, there was still no announced customer delivery, and Robozaps found no verified delivery as of July 16, 2026.
One report says 1X started full-scale production in California with first deliveries scheduled for late 2026. Early Access buyers come first, then subscribers.
Sources: [2] BotInfo, [4] Robozaps, [3] The Robotic Life
Is the $200 deposit refundable?
Yes, but the sources describe the cutoff differently. BotInfo quotes 1X saying the deposit is fully refundable up to the point your NEO is ready for delivery. Robozaps reports it is refundable until 14 days after you receive your Order Invitation.
Read the terms on the order page before you pay; they may have changed since either report.
Sources: [2] BotInfo, [4] Robozaps
Does NEO do chores on its own?
Some. 1X says NEO can open doors, fetch items and turn off lights from day one, and it lists folding laundry and tidying as chores. It launches with basic autonomy.
For chores it hasn't learned, such as laundry, a 1X operator guides it remotely during a session you schedule. Robozaps notes that a widely shared claim of NEO being "60-70% autonomous" has no primary source.
Sources: [1] The Robot Report, [5] The Gadgeteer, [4] Robozaps
Can a remote operator see inside my home?
During an Expert session, yes. Operators are US-based 1X employees, every session needs your approval, and NEO's ear lights change color while one is active. Faces can be blurred and you can set no-go zones, but operators can still see room layouts and belongings.
On data, the sources differ. BotInfo relays 1X's FAQ: some sensor data goes to 1X to complete a request and is not stored, and you can opt out of sharing data used to improve NEO. The Robotic Life reports that session footage is stored to train the model. Robozaps points out that none of the safeguards has been independently audited.
Sources: [2] BotInfo, [3] The Robotic Life, [4] Robozaps
Can I get NEO outside the US?
Not yet. Deliveries start in the US; 1X plans other markets from 2027.
Sources: [1] The Robot Report, [4] Robozaps
What we’ll update next
- The first verified delivery to a paying customer
- Independent hands-on reviews of production units
- How many chores NEO handles without a remote operator
How we know (5 sources)
1X opened NEO pre-orders: $20,000 with priority delivery in 2026, or $499/month. 1X says NEO can open doors, fetch items and turn off lights from day one, and lists folding laundry and tidying as chores. Unknown chores can be done with a 1X teleoperator guiding the robot.
Read the sourceChecked 1X's order page on Oct 5, 2026: $20,000 Early Access (3-year warranty, priority delivery) or $499/month, $200 deposit described by 1X as fully refundable up to the point NEO is ready for delivery, "US Deliveries start 2026", and no announced customer delivery. Relays 1X's FAQ on Expert sessions and data: US-based 1X employees, approval per session, some sensor data sent to 1X to complete a request and not stored, opt-out of data used to improve NEO.
Read the sourceReports a 6-month minimum for the $499/month plan and first deliveries scheduled for late 2026. Describes Expert sessions (VR headset operators, scheduled, approved by the user), face blurring and no-go zones, and notes operators can still see room layouts and belongings and that session footage is stored to train the model.
Read the sourceStatus as of July 16, 2026: no verified customer delivery; over 10,000 pre-orders reported in the first five days; deposit refundable until 14 days after the Order Invitation; international deliveries slated for 2027. Says complex chores rely on Expert Mode, that a widely shared "60-70% autonomous" figure has no primary source, and that the privacy safeguards are company claims not independently audited.
Read the sourceMay 2026 roundup: NEO still promised for first US deliveries in 2026, launching with basic autonomy. Complex tasks such as laundry rely on a remote 1X expert during scheduled windows.
Read the source